The busy bee that is me (business matters)

The last few weeks have been… different. When it comes to finding new clients, I’ll be the first to admit that haven’t always been the most merchantable nor the most sedulous; thus I have had to get used to other piano tuners taking the lion’s share of new work in Sheffield, South Yorkshire and Derbyshire. At first I didn’t complain about this: after a few years of due diligence, my perseverance had since paid off when satisfied customers began recommending me (this was particularly helpful when piano teachers recommended me to students looking for a Sheffield-based piano tuner). Word of mouth was enough to make piano tuning a viable enterprise.

Around 2017 – 2018, some saddening personal circumstances focused my attention back towards my piano tuning pursuits and my lack of visibility online. This led the to question “could I be doing more?” Unlike my early lacklustre efforts, I began utilising the internet with new rigour, ensuring my presence is conspicuously ever-present rather than a footnote on the bottom of a google search. I have steadily made myself known and this has resulted in an abundance of calls & emails which are very much welcome. Honesty is the key: all the relevant information one could want can (hopefully) be found on the website and if it can’t be found, I’m always quick to answer emails, texts and phone calls. I can safely say I’ll never be one for “hidden charges” and the like – that much is obvious at a quick glance of the website.

The light has began to shine on me again and I am most grateful for the continued interest in my work – this is still a growing piano tuning business after all, and new patronage is needed for its continued operation.

– Richard Lidster,  Piano Tuner Sheffield